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The general terms and conditions of sale below apply to www.doordeals.co.uk hereinafter called Abbeydale DIY Centre.
Terms and Conditions
1. General
1.1 These conditions shall apply to all trading between Doordeals LTD and the customer. Acceptance by Doordeals LTD of an order is conditional upon acceptance by the customer of the following conditions.
1.2 No variation of these conditions shall be binding upon Doordeals LTD unless previously agreed Doordeals LTD in writing.
1.3 All doors are sold “subject to availability”. Doordeals LTD can not be held responsible for the manufactures decisions to withdraw any doors from production or change their manufacturing techniques.
2. Placing an Order
2.1 All products must be paid for in full before delivery or upon collection.
2.2 Credit card & Cheque payments are subject to usual bank clearing periods.
2.3 All goods will remain the property of Doordeals LTD until full payment is made and all funds have cleared.
3. Prices
3.1 Doordeals LTD has the right to alter prices without prior notice.
3.2 Orders are accepted at the prices applying at the time of order.
3.3 All prices quoted are inclusive of VAT.
4. Delivery of goods
4.1 Doordeals LTD will not be liable for any claims arising due to delay as a result of strikes, materials, shortages or any circumstances beyond our control.
4.2 No goods will be released (upon delivery) without a signature from the customer or his/her representative.
5. Products
5.1 Doordeals LTD reserves the right to withdraw products from sale without prior notice.
5.2 All products (except ex-stock) are guaranteed for 12 months from the date of purchase against faulty materials or manufacture, provided that Doordeals LTD shall be under no liability under the said guarantee if (a) the customer has not paid in full for the goods or (b) the customer has not executed or attempted to execute repairs or alterations to the goods which are not authorized by Doordeals LTD or has failed in any other respect to store the goods correctly or has mishandled the goods or failed to adhere strictly to the terms of hereof or (c) Doordeals LTD has not been notified of any defect within one month of the defect becoming apparent. Ex-Stock doors are “sold as seen” and do not carry a guarantee and are non-returnable.
5.3 As timber is a natural material it is subject to changes in temperature and humidity. Doordeals LTD does not accept liability for natural movement or distortion, warping, swelling, or splitting caused by the product being exposed to extremes of temperature or humidity, or it is not correctly stored, treated or hung (see care and treatment of your product below).
5.4 Some of the timber products pictured in our web site and other literature have been pre-finished (stained, waxed or lacquered) prior to photography and are therefore may not be an exact representation of the product you may have selected. Vagaries of the printing process mean that colors shown may vary slightly from the final product.
5.5 All timber products are supplied unglazed and unfinished unless otherwise specified. Timber products ordered at different times may come from a different batch. All efforts will be made by Doordeals LTD to match, however no responsibility will be accepted where variations occur.
5.5 Most doors must now meet building regulations document ‘L’. It is your (the customers) responsibility to make sure that you order correctly to meet these regulations and we will not be held responsible if you do not. If you are in any doubt as to what to use, contact your local building inspector.
6. Goods ordered in error
6.1 Doordeals LTD may at its discretion exchange goods to the same value subject to their return of the goods ordered in error, in their original condition. However a surcharge of 20% will be deducted for handling and restocking charge.
7. Shortages / Defective & Faulty Goods
7.1 Customers must advise Doordeals LTD within 1 working day from receipt of goods. All packaging and goods must be retained by the customer for inspection. In the event of goods proving to be defective (Manufacturer’s defect only) which require replacement, the liability of Doordeals LTD shall not exceed the replacement value of the faulty goods.
7.2 Doordeals LTD shall not be responsible for any incidental work or expenses arising out of or because of any defect in our product, or bad workmanship applied to our products. Products found to be faulty within 1 year of purchase as a result of workmanship or materials will be replaced free of charge after proof of purchase has been established. No responsibility however can be accepted if wrongful or incomplete installation was carried out by the customer or its representative.
8. Cancellations and Delayed Deliveries
8.1 Cancellation of orders will only be accepted when all costs and expenses, or loss or damage incurred by Doordeals LTD, by reason of the cancellation, have been met by the customer.
8.2 All cancellations must be received in writing. A handling charge of 20% will be made for costs incurred by Doordeals LTD due to suspension or deferment of orders.
9. Application of Conditions and Acceptance of Terms
9.1 Where these terms and conditions in any way conflict with any terms on which the customer has purported to purchase goods from Doordeals LTD, the conditions printed above shall prevail.
9.2The placing of an order by the customer shall indicate acceptance of these Terms and Conditions.
10. English Law
10.1Any contract made subject to these conditions shall be deemed to have been made in England and shall be governed by English Law.
11. Statutory Rights
11.1 These Terms and Conditions do not affect your statutory rights.
Care and Treatment of Your Products
12. Timber Products
12.1 the care taken during manufacture and the quality of the raw materials ensure that your timber products will give you many years of good service, providing they are treated and stored in accordance with our recommendations (see below).
12.2 Timber is a natural material, which is subject to changes in temperature and humidity, it is common for natural movement or distortion, warping, swelling or splitting to occur if the door is exposed to extremes of temperature or humidity, or it is not correctly stored, treated or hung. A bow of up to 4mm along the length of the door is considered to be within the manufactured tolerances.
Our Recommendations
12.3 Please check your door for faults i.e. damage, warping, splitting, bowing or scratched glass upon delivery or collection and before any alterations are made, as we cannot replace faulty doors after such alterations have been carried out. Carrying out alterations shall deem you to have accepted the goods supplied.
- Where a size reduction is necessary, always take equal amounts off both edges (It is recommended that doors are not reduced by more than 10mm from any one edge.
- Do not fit mortised locks in any rail joints.
- Store doors in a cool, dry atmosphere and keep flat. Do not store or hang in a newly plastered room or suddenly expose to central heating or other forms of direct heat.
- A suitable weatherboard must be fitted on all external doors and a head drip (to the frame) when fitting an outward opening door.
- Stable doors should be fitted with weatherboards to both top and bottom halves.
Finishing Recommendations
- It is vital that finishing treatment, stain or paint, be applied prior to installation and/or immediately thereafter. It is also essential that all cut outs for letterboxes, locks etc and all four edges are sealed with at least 3 coats (4 coats for external doors) of finishing treatment once the door has been hung. At least one coat of finishing product should be applied every two years to protect against deterioration and ensure prolonged existence.
- Paint external doors. We advise the use of a good quality spirit based exterior quality paint with a minimum of one primer coat, two undercoats and two top (gloss). Be sure to seal any letter plate cut outs, all four edges and pay particular attention to the bottom edge underneath to avoid moisture entering the timber.
- Stain/Varnish external doors. We advise either the use of a micro-porous wood stain or varnish, something with a “hard finish” we recommend at least one base coat followed by four top coats. Be sure to seal any letter plate cut outs, all four edges and pay particular attention to the bottom edge underneath to avoid moisture entering the timber.
- Oils, waxes and water based treatments external doors. We DO NOT advise the use of any form of wax, oil or water based (Quick drying) treatment on your external door. We feel that they do not offer enough protection for an external door and therefore we will not offer any guarantee if they have been finished this way. If you are in any doubt please contact us for further advice.
- Internal Doors. All types of internal doors can be treated with either paint or varnish type finishes. Certain doors such as the Ash or Oak engineered internal doors may be treated with a 'Danish Oil' or similar. Be sure to follow the manufactures recommendations on the tin. If you are in any doubt please contact us for further advise.
Guarantees
All our Doors are guaranteed against substandard manufacture for a period of 12 calendar months from the date of purchase. Any door (whole or part) found to be faulty during this period will be replaced free of charge on condition that that proper treatment and weather protection has been applied in the correct quantity to protect the timber as laid out in these terms & conditions. Any product which has not been paid for in full and where a balance is in arrears shall not guaranteed in any way whatsoever, in such a situation neither a replacement nor a repair will be offered. Our liability will be limited to the original purchase price of the goods and shall not incur any incidental costs and/or works and/or charges applied by any 3rd parties. We reserve the right to replace or repair at our discretion.
Website Usage
1. Everything on this site, including all photographs, graphics and text, is either owned by us or used by us with permission. By using our site, you do not obtain any rights in any of the materials on our site.
2. You're welcome to view the site and print hard copies of anything on it for your own personal use, though you are not allowed to copy or use anything on our site for any other purpose, such as for business or commercial use. In addition, you are not to modify, distribute or re-post anything from our site for any purpose at all.
3. Our site is provided "as is" and we don't give any guarantees or promises in respect of the site or its performance. In particular, we give no guarantee as to the quality of our site, its suitability for any particular purpose or the level of skill and care used in making it available to you. Any terms of this nature which may be implied automatically by law are excluded (to the extent legally permitted). Providing the site "as is" defines that: - Although we try to make sure that everything on our site is accurate, we take no responsibility if it isn't; you use our site at your own risk. We cannot guarantee that everything on our site is free from viruses or defects or that your use of the site won't cause damage to your computer. It is the user’s responsibility to make sure that you have the right equipment to use our site and do not view anything that may damage it. We cannot guarantee that the site will always be available or will operate without interruptions at any time.
4. The site is provided "as is". This means that if you suffer any loss, damage or expense as a result of visiting or using our site (e.g. damage to your computer from a virus or financial loss caused by relying on any inaccurate information which is mistakenly included on the site), you will not have any claim against us or anyone who contributed to it. We will have no legal liability to you in respect of any such loss, damage or expense.
5. We hold no responsibility for the links on our site and the content that they lead to.
6. We may update these terms at any time.
7. We are committed to protecting your privacy when you visit or use our site. When you order items from our site - we will collect the details of your name, e-mail address, postal address, credit card and other information. We will use these details to process your order for goods. Your credit card details will be encrypted on their communication over the Internet. We will never pass these details onto a third party without permission.
8. In the event of any dispute, these terms and conditions will be governed by English law and heard before the English Courts. We do not wish to seem unfriendly, but if you do not want to be legally bound by these terms and conditions, please leave our site.
This site is owned and operated by Door Deals and is managed for us by WSI Powerontheweb. If you want to ask us anything about the terms and conditions or have any comments or complaints on or about our site, please contact us.
Copyright © Door Deals 2007. All rights reserved.
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